Etiquette

• Booking:

To guarantee the performance of the desired massages and procedures at your preferred time, we recommend first to contact us at 032/ 811 856, mobile 0889 990 032 or reservations@parkhotelplovdiv.com. If you wish to book time outside the working hours of the Relax Club, please inform us no later than 24 hours in advance.

• Arrival:

We recommend that you come to Relax Club at least 15 minutes before the booked time. This will allow you to consult with our specialists, to enjoy a healthy drink and to relax before the procedure. This preparation is needed mostly to make the procedure more enjoyable for you. Please note that your delay might reflect on the duration of the procedure.

• Health:

 If you have a health problems or are pregnant, please consult in advance with our specialist since it might be likely that the procedure chosen by you is inappropriate for your condition.

•  Clothing:

Relax Club will provide you with a bathrobe, slippers and everything you need for a relaxing stay. Your privacy is respected during the procedure.

• Manners:

Please turn off your mobile phones and keep quiet during your stay, so that your experience and that of other guests be full.

• Cancellation policy:

Please let us not later than 24 hours before your time in case of cancellation or change.